Contact Us

Have a question? We're here to help.

Get in Touch

Email Support

support@commerceindex.com

We typically respond within 24 hours

Live Chat

Available for Pro+ subscribers

Mon-Fri, 9am-6pm PST

Quick Links

Send us a Message

By submitting, you agree to our

Frequently Asked Questions

How does the 14-day trial work?

Start with Pro or Intelligence Suite for 14 days free. We collect your card but won't charge until Day 14. Cancel anytime during trial for no charge.

Can I integrate with Shopify?

Yes! One-click Shopify integration syncs products automatically and pushes deals back as discount codes. Available on Pro+ plans.

What is a CI Score?

CI Score (0-1000) rates deal quality using AI. It analyzes price history, inventory, demand, and competition to predict conversion rates.

How do I cancel my subscription?

Cancel anytime from your account settings. You keep access until the end of your billing period. No penalties or fees.