Daily Briefs

Daily Briefs & Notifications

Configure automated daily summaries delivered to your messaging channels. Set quiet hours, escalation rules, and customize which metrics and alerts you receive.

Daily Brief Content

Your daily brief is an automated summary sent once per day at your configured time. It provides a snapshot of your store's performance and anything that needs attention.

Revenue Summary
Total revenue, comparison vs previous day/week, and average order value
Order Count
Number of orders placed, fulfilled, and any exceptions flagged
Agent Decisions
Summary of agent actions — auto-approved, manually approved, rejected, and pending
Health Score Changes
Current score, change from yesterday, and component breakdown
Alerts & Warnings
Low inventory warnings, expiring deals, delivery exceptions
Recommendations
AI-generated suggestions to improve performance, restock products, or optimize deals

Configuration

Delivery Time

Choose when your daily brief arrives. Default: 8:00 AM in your configured timezone. Adjustable in 30-minute increments.

Timezone

Set your timezone so briefs and quiet hours are calibrated correctly. Supports all IANA timezone identifiers (e.g., America/New_York).

Delivery Platforms

Choose which messaging platforms receive the daily brief. You can send to all linked platforms or limit to specific ones (e.g., Telegram only).

Metrics to Include

Customize which sections appear in your brief. Toggle revenue, orders, agents, health score, alerts, and recommendations individually.

# Configure daily briefs via messaging commands

# Set delivery time (24h format)
/policy set brief_time 08:00

# Set timezone
/policy set timezone America/New_York

# Set delivery platforms (comma-separated)
/policy set brief_channels telegram,slack

# Enable/disable specific brief sections
/policy set brief_revenue true
/policy set brief_orders true
/policy set brief_agents true
/policy set brief_health_score true
/policy set brief_alerts true
/policy set brief_recommendations true

# Disable daily brief entirely
/policy set brief_enabled false

# View current brief configuration
/policy view brief

Quiet Hours

Quiet hours suppress non-critical notifications during off-hours. Default: 10:00 PM to 7:00 AM in your timezone. Notifications that arrive during quiet hours are held and delivered in a batch when quiet hours end.

# Set quiet hours (24h format, in your timezone)
/policy set quiet_hours 22:00-07:00

# Disable quiet hours (receive all notifications 24/7)
/policy set quiet_hours disabled

# View current quiet hours
/policy view quiet_hours

Escalation Rules

Critical alerts bypass quiet hours and are delivered immediately regardless of the time. This ensures you are always notified about events that require urgent attention.

Events that bypass quiet hours:

score_drop — Health Score drops by 5+ points
order_exception — Delivery delay, chargeback, or fraud flag

All other notification types respect quiet hours.

Notification Types

Type	Trigger	Severity	Bypasses Quiet
score_drop	Health Score drops by 5+ points in a single day	Critical	Yes
low_inventory	Product stock falls below reorder point	High	No
agent_approval	Agent action requires manual approval	High	No
deal_milestone	Deal reaches click milestones (100, 500, 1K, 5K)	Low	No
competitor_alert	Competitor price change detected on tracked products	Medium	No
order_exception	Order flagged for delivery delay, chargeback, or fraud	Critical	Yes

Notifications of the same type are rate-limited to prevent spam. Default cooldown: 1 hour for non-critical, immediate for critical.

Customization via /policy Commands

# Enable/disable specific notification types
/policy set notify_score_drop true
/policy set notify_low_inventory true
/policy set notify_agent_approval true
/policy set notify_deal_milestone false
/policy set notify_competitor_alert true
/policy set notify_order_exception true

# Set low inventory threshold (units)
/policy set low_stock_threshold 20

# Set score drop threshold (points)
/policy set score_drop_threshold 5

# Set notification cooldown (minutes)
/policy set notification_cooldown 60

# View all notification settings
/policy view notifications