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Manhattan Active Omni
OMS · DOM · EOM

Manhattan Active Omni

LIVE

Enterprise Order Management with Distributed Order Management (DOM) and Available-to-Promise (ATP). API-first microservices. Manhattan + Shopify native app (2025 partnership) reduces implementation time. Best for 10K+ orders/month, multi-location, omnichannel (BOPIS, ship-from-store).

What you'll connect

Enterprise Order Management with Distributed Order Management (DOM) and Available-to-Promise (ATP). API-first microservices. Manhattan + Shopify native app (2025 partnership) reduces implementation time. Best for 10K+ orders/month, multi-location, omnichannel (BOPIS, ship-from-store).

Prerequisites

  • Manhattan Active Omni subscription (enterprise contract).
  • API endpoint + OAuth credentials from Manhattan Customer Portal.
  • List of locations + sourcing rules + ATP policies.

Connect in 60 seconds

  1. 1
    Send us your Manhattan base_url + OAuth credentials via Talk to Sales.
  2. 2
    We configure DOM order routing + ATP integration.
  3. 3
    First sync: existing locations + sourcing rules + open orders.
  4. 4
    CI orders start mirroring to MAO within 5s after each create event.

What syncs after connection

  • Orders (DOM)
    CI orders create MAO order records with full line item + ship-to + channel context
  • ATP
    Real-time available-to-promise across all locations (Manhattan strength)
  • Reservations
    Inventory reservations per order with auto-expire
  • Routing
    DOM evaluates location proximity + capacity + cost to pick the best fulfillment node
  • Inventory positions
    CI ↔ MAO bidirectional inventory sync per location

Troubleshooting + status

Implementation slow

Standalone Manhattan implementation = 6-12 months. Manhattan + Shopify native app shrinks this to 30-60 days. We strongly recommend the Shopify app path.

ATP mismatches CI inventory

Manhattan is the source of truth for ATP. Our cache refreshes every 5 min. For real-time accuracy, call atp_agent directly.