OMS / ERP
NetSuite (SuiteTalk REST)
LIVENetSuite REST + SuiteQL + SuiteScript integration. Sales Orders, Inventory Adjustments, financial events. OAuth 2.0 (preferred) or token-based auth. Account-specific URLs. Best for enterprises consolidating ERP.
NetSuite REST + SuiteQL + SuiteScript integration. Sales Orders, Inventory Adjustments, financial events. OAuth 2.0 (preferred) or token-based auth. Account-specific URLs. Best for enterprises consolidating ERP.
- NetSuite account (any edition).
- REST Web Services + Token-Based Authentication permissions enabled.
- Integration application + OAuth credentials in NetSuite admin → Setup → Integration → Manage Integrations.
- Account ID (find in NetSuite URL).
- 1
Send us your account ID + OAuth access token via Talk to Sales (enterprise onboarding).
- 2
We configure SuiteTalk REST + SuiteQL queries for your specific record types.
- 3
First sync: customers + items + sales orders.
- 4
Optional: nightly reconciliation job runs at 2am UTC.
What syncs after connection
Sales Orders
CI orders mirror as NetSuite SO records with item lines + customer ref
Inventory Adjustments
CI inventory changes post as adjustments with location + qty delta
Customers
Bidirectional sync with NetSuite customer records
Items
Items master mirrored both ways
Financials
Payment + refund events via Financial Events API
Agents that act on this data
SuiteQL query slow
NetSuite query performance depends on indexes. Use targeted WHERE clauses on indexed fields (id, externalid, lastmodifieddate).
Reconciliation flagged drift
CI and NetSuite use different IDs by default. Set externalid on NetSuite records to your CI order/item IDs to make reconciliation reliable.