Amazon Multi-Channel Fulfillment (MCF)

LIVE

Use Amazon's fulfillment network for orders from your Shopify, BigCommerce, or other non-Amazon channels. Average 1.9-day click-to-door. Preferred Pricing for eligible sellers (Jan 2026).

What you'll connect

Use Amazon's fulfillment network for orders from your Shopify, BigCommerce, or other non-Amazon channels. Average 1.9-day click-to-door. Preferred Pricing for eligible sellers (Jan 2026).

Prerequisites

Amazon Seller account with FBA enabled.
Inventory sent to Amazon FCs (via inbound shipment).
SP-API credentials (same as Amazon Seller Central integration).

Connect in 60 seconds

1
Text us "Amazon MCF" with your phone number.
2
If you already have SP-API connected, MCF activates automatically.
3
Choose which CI channels (Shopify orders, BigCommerce orders) route through MCF.
4
Optional: enable unbranded (blank) box shipping for white-label.

What syncs after connection

Fulfillment orders
CI → MCF: create_fulfillment_order with shipping speed (standard/expedited/priority)
Tracking
Real-time package tracking via SP-API
Inventory
FBA inventory shared with MCF — same pool
Inbound shipments
Send inventory to Amazon FCs

Agents that act on this data

order_router_agent

Routes orders to MCF when faster/cheaper than other 3PLs

Troubleshooting + status

MCF order failed

Most common: insufficient FBA inventory in the target FC. We auto-fallback to next-best 3PL based on your routing rules.

Preferred Pricing not applied

Jan 2026 update — must enroll separately in Seller Central. Once enrolled, MCF fees drop ~15-25% + FBA credits.

Need help? Contact support →